Report #: 1
Honesty Score |
Grade |
Dealer |
Report By |
100.00% |
PASS |
Gorilla Mechanic Services |
Happy Customer |
Dealer Location |
123 Gorilla Avenue Gorilla Town, Tennessee |
# |
Results |
Question |
Answer |
1 |
|
Did Gorilla Mechanic Services fix your vehicle? |
Yes |
2 |
|
Was Gorilla Mechanic Services honest about the labor? |
Yes |
3 |
|
Was Gorilla Mechanic Services honest about the price? |
Yes |
4 |
|
Was Gorilla Mechanic Services honest about the time needed to complete the work? |
Yes |
5 |
|
Did Gorilla Mechanic Services steal any items from your vehicle? |
No |
6 |
|
Did Gorilla Mechanic Services quote one price on the phone, but a different price in person? |
No |
7 |
|
Did Gorilla Mechanic Services list one price online, but a different price in person? |
No |
8 |
|
Did Gorilla Mechanic Services give you any document(s) explaining the work to be done? |
Yes |
9 |
|
Did Gorilla Mechanic Services keep your vehicle longer than they said they would? |
No |
10 |
|
Did your vehicle have the same problem after the repair as it did before the repair? |
No |
11 |
|
Do you trust this dealer enough to let them repair your vehicle again? |
Yes |
12 |
|
Did a human answer the phone when you called Gorilla Mechanic Services, instead of voicemail? |
Yes |
13 |
|
Did your vehicle have a different problem after the repair than it did before the repair? |
No |
Customer Notes
# |
Results |
Question |
Details |
Answer |
12 |
|
Did a human answer the phone when you called Gorilla Mechanic Services, instead of voicemail? |
They answered the phone in a very courteous manner. |
Yes |
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